New Step by Step Map For Telus customer service
New Step by Step Map For Telus customer service
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Even so, soon after reviewing the contract, I discovered it didn’t replicate the reductions or approach details talked over, such as the 500GB of data and extra reductions for pre-licensed payments.
Hey @DjE we will definitely do what we can to help you. Are you able to make sure you send us a private message and We'll go from there?
We're sorry to hear about every one of these difficulties you've seasoned with each tech support and billing. Please deliver us A personal information, and we’ll do the job to have you the guidance and stick to-up required to resolve these difficulties immediately.
00 far more per month. Although my agreement suggests promo selling price is for 2 several years my Invoice claims it really is just one calendar year. After spending an afternoon right now looking to get enable, once the 3rd person I spoke they mentioned they will look into it and call me back. I did not get a phone back again with solutions. This is completely unacceptable. I regret signing up with Telus and will inform everyone I realize to never sign up with them. Outside of curiosity I termed Shaw and immediately had the call answered and the person I spoke with was crystal clear and articulate. Feeling trapped in a very agreement and for the mercy of a giant procedure that has no help for its customers.
The TELUS crew acknowledges that our work spans many Territories and Treaty locations and we have been grateful for the normal Expertise Keepers and Elders that are with us today, whoever has absent before us as well as the youth that encourage us.
I would also like to grasp why this was taken off? Seems Silly that we now really need to simply call tech support to accomplish something which we did not need the for previously
I'm crafting to specific my deep dissatisfaction Using the customer service I received while aiming to explain the details of my new contract and savings. My modern knowledge has left me emotion disappointed, undervalued, and concerned about your team's overall high quality of support.
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If an automatic assistant asks for the reason of your connect with, point out "I would want to make payment preparations for my mobility Invoice".
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Moreover, I used to be disconnected several moments when wanting to talk to support and even left on keep with no resolution.
Be aware: if the topic isn't really still lined by TELUS Skilled Messaging, You will be presented that has a callback solution.
The TELUS workforce acknowledges that our perform spans a lot of Territories and Treaty areas and we have been grateful for the normal Expertise Keepers and Elders who're with us nowadays, individuals who have gone ahead of us as well as Telus customer service the youth that inspire us.
The TELUS team acknowledges that our do the job spans several Territories and Treaty spots and we are grateful for the normal Knowledge Keepers and Elders who are with us right now, those who have gone prior to us and also the youth that encourage us.